FAQ

Will my products match the photographs on the website?

Photographs are for illustrative purposes only. We sell natural products and the color will vary.

What areas do you deliver to?

We deliver bulk materials to residents and businesses located in Fairfax, Loudoun, Prince William, Fauquier, Montgomery, Howard, Anne Arundel, Queen Anne’s, and Prince George’s Counties.

Is there a delivery fee?

No. We deliver to your driveway free of charge. An exception would be for any deliveries made in rural areas which require additional time and fuel.

Do I need to be home when delivery is made?

No. Most deliveries made by Saunders are to clients that are not home. In this case it is requested that a check for payment be placed on the front door.

Where do you drop the product?

Our insurance company allows us to do driveway deliveries, and driveway deliveries only!!!!

What form of payment do you accept?

Personal checks, Visa, Mastercard, and American Express and Discover

When is payment due?

Payment is due at the time of delivery.

What time will you be there?

Saunders commits to the day of delivery, but not a time or time frame. There are many variables which make up the routing schedule, including but not limited to the location, product type, and traffic. Rather than attempt to make a commitment that Saunders is unable to keep, Saunders commits only to the delivery date. However, our drivers will give you a courtesy call 30 minutes in advance.

How fast does Saunders deliver?

Deliveries can generally be made the same day or next day. An exception to this may be during the Spring or for deliveries made on Fridays. You may wish to place your order several days in advance for these time frames.

What does mulch look like?

Please see the photo section for pictures of the various products offered for delivery.

How much do I need?

You will need one cubic yard for every 108 square feet to be covered. There are 27 cubic feet in one cubic yard ( 3 feet tall, 3 feet wide, and 3 feet deep). Please use our handy calculator which may be found on each and every page on this website.

How long has the firewood been seasoned?

It takes firewood approximately 90 days to season before it burns optimally. Most firewood we deliver has been seasoned between 8 and 9 months.

What size is the firewood?

Pieces are already split and cut to a length of 16 -20″ inches.

Mailing Address

PO BOX 220892
Chantilly, VA 20153

Locations

MARYLAND

413 Teal Court
Chester, MD 21619

VIRGINIA

14016 Sullyfield CIR
Chantilly, VA 20151

Contact Us